2021 Flight Attendants Face Passenger Bad Behavior –
Airline Cabin Crew Stress Grows at Unprecedented Rates
2021 Dramatic Rise in Passenger Assaults
“Flight attendants reported facing extensive verbal abuse. This included abuse from visibly drunk passengers, passengers yelling and swearing in response to masking directions, and often aggressively challenging flight crew working to ensure compliance with federal rules. Many respondents recounted aggressive incidents.”
Many individuals will begin to drink or drug to cope with increasing stress. This is not the answer – and it almost always makes any situation far worse.
If you think you may have an issue with alcohol or substance use – Call Us for a Free Confidential Consultation at 866-303-6275.
Intense Work Stress and Well-Being
Consistent with previous studies reporting reduced physical and psychological wellbeing in relation to workplace abuse (Ballard et al., 2006; Gunnarsdottir et al., 2006; Lee et al., 2008), we observed strong associations between all types of abuse and depression, sleep disturbances, fatigue, workplace injuries, and musculoskeletal conditions among cabin crew. Associations were generally strongest among those experiencing abuse with greater frequency in the past year.
The Impact of Workplace Harassment on Health in a Working Cohort
‘Unprecedented Rise’ in
Unruly Passengers
“In the first six months of 2021, the Federal Aviation Administration (FAA) has investigated more than 600 incidents involving unruly passengers. This was nearly double the number in the previous two years combined.” From Flight Attendants Grapple with ‘Unprecedented Rise’ in Unruly Passengers
Shoving, Kicking,
Throwing Trash
These incidents included shoving, kicking seats, throwing trash at flight crew, defiling the restroom in response to crewmember instructions, and following flight crew through the airport to continue yelling and harassment.
Association of Flight Attendants (AFA) Survey
According to a survey published July 29, 2021 by the Association of Flight Attendants (AFA): There has been an “unprecedented rise” in incidents of passengers acting out on planes. As flights resume after months away due to pandemic restrictions – more incidents are occurring.
Survey Found
The AFA Flight Attendant Survey found that over 85% of all respondents had dealt with unruly passengers in the first half of 2021. More than half (58%) had experienced at least five incidents in the first six months of 2021. A shocking 17 percent reported experiencing a physical incident.
Call Admissions 866-303-6275 for confidential questions and assistance.
Same Day Detox Admissions · Dual Diagnosis Rehab Treatment
Residential Rehabs | Outpatient Rehabs | Mental Health Care | Virtual IOP
We work with EAP and Union Programs and most insurance.
TriWest in-network; VA Community Care Provider
New Start Recovery Solutions at FADAP Conference 2021
New Start Recovery Solutions was very happy and excited to be at the 11th Annual FADAP Conference in Baltimore last week!
The FADAP Flight Attendant Drug and Alcohol Program is a substance abuse prevention program. It is created and promoted for (and by) the flight attendant profession. The Flight Attendant Drug and Alcohol Program (FADAP) is funded by the FAA.
New Start Recovery Solutions is proud and honored to be working with assisting airline professionals in their journey to addiction recovery and wellness.
Airline Professionals Alcohol and Drug Rehab Treatment
Flight Attendants experience high stress situations daily. The work demands (and stress) for flight attendants, especially in the last 12 months, have skyrocketed.
In an attempt to deal with increasing stress, some individuals develop functional alcoholism or engage in substance abuse.
Functional alcoholics will begin to increasingly drink to cope. However, the health effects of consuming large daily amounts of alcohol will catch up with the individual – sooner or later.
No one wants to take time off work for rehab. But in the long run – taking the time to take care of yourself by seeking treatment is time well spent.
Discovering sobriety and wellness – and the improvement in the quality of life – is a joyful experience!
Call Admissions 866-303-6275 for confidential questions and assistance.
Same Day Detox Admissions · Dual Diagnosis Rehab Treatment
Residential Rehabs | Outpatient Rehabs | Mental Health Care | Virtual IOP
We work with EAP and Union Programs and most insurance.
TriWest in-network; VA Community Care Provider
Get Help Before Hitting a Wall
Red Flag: If you are finding that the only way to get through the day is to drink or drug – it is time to ‘stop everything’ and re-evaluate what is happening. Using alcohol or substances to cope is very tempting! However, using alcohol or substances as an aid to perform on the job never ends well.
Solution: Look deeper and find the source of the anxiety, depression or trauma that is at the root of coping difficulties and the use of chemical ‘crutches’.
At New Start Recovery Solutions, we specialize in Dual Diagnosis treatment. We understand that to achieve life-long sustainable recovery – any underlying emotional and mental health issues must be treated at the same time as the alcohol or substance abuse. A major goal in our rehab treatment is to help patients resolve traumas that may be driving substance abuse.
Recovery treatment includes individual treatment plans and counseling, group counseling and personalized medication protocol (when needed). Other elements of our whole person treatment include holistic practices, such as mindfulness relapse prevention, nutrition, yoga, and meditation.
Don’t let addiction rule your life!
Call for a confidential consultation today at 866-303-6275.
‘The Flight Attendant’ (HBO Max) has a unique spin as Cassie has the power to unveil the truth of her traumatic childhood at the root of her drinking problems. Anyone who has blacked out before hopes they didn’t cross the line as they search for clues the morning after ….. Whether you’re a problem drinker or not ….. alcohol abuse runs deep and close to home in ‘The Flight Attendant‘.
Alcohol Abuse in ‘The Flight Attendant’ Hits Close To Home
Call Admissions 866-303-6275 for confidential questions and assistance.
Same Day Detox Admissions · Dual Diagnosis Rehab Treatment
Residential Rehabs | Outpatient Rehabs | Mental Health Care | Virtual IOP
We work with EAP and Union Programs and most insurance.
TriWest in-network; VA Community Care Provider
New Start Recovery Solutions Whole Person Rehab Treatment for Professionals
New Start Recovery Solutions provides intervention and access to personalized dual diagnosis addiction recovery treatment options.
Our dual diagnosis rehabs have medically managed detox and residential, outpatient, outpatient primary mental health care services and Virtual IOP Online Outpatient treatment for individuals, families and professionals.
New Start Recovery Solutions California Alcohol and Addiction Treatment Locations
Our Residential Rehabs are located in Concord, CA (Bay Area) , Bangor CA (Chico Area) and Sacramento CA.
Outpatient Rehabs located in Sacramento.
Virtual IOP Online Outpatient Program available for California Residents.
New Start Recovery Solutions Residential and Outpatient Rehabs
New Start Recovery Solutions Concord, CA
New Start Recovery Solutions Monterey, CA
New Start Recovery Solutions Bangor, CA
New Start Recovery Solutions Sacramento, CA
Outpatient Addiction Recovery and Mental Health Care Rehab
Recovery Happens Counseling Services Sacramento, CA
New Start Recovery Solutions Whole Person Addiction Recovery
New Start Recovery Solutions | Recovery Happens Counseling Services
Confidential Consultations, Questions or Admissions
Call 866-303-6275
We are dedicated to helping those in need.
We Work with EAP and Union Programs and Accept Most Insurance
Kaiser Preferred Provider
VA Community Care Provider In-Network with TriWest
We also work out of network with most PPO insurance.
Please Note: We cannot accept Medicare, Medicaid or Medi-Cal.
Veteran Programs
We Work With:
∙ Union and EAP Programs
∙ VA Community Care Provider
∙ In-network with TriWest
• Each patient is evaluated by New Start Recovery Solutions staff and receives a biopsychosocial assessment; and an individualized treatment plan.
• We use Mindfulness for Relapse Prevention and other whole person evidence-based therapies.
• Our holistic therapies include CBT, DBT, Brainspotting, Conscious Recovery, yoga and more.
• If you or your loved one is located in Silicon Valley, San Francisco, Bay Area, San Rafael, Monterey, Sacramento, Chico, Paradise, Redding, Martinez or other Northern California area – and are dealing with a drug abuse or an alcohol use disorder – welcome to evidence-based whole person addiction treatment at New Start Recovery Solutions.
• New Start Recovery Solutions is a VA Community Care Provider; in-network with TriWest.
• Our trauma-informed dual diagnosis treatment is effective for PTSD, depression, anxiety and more.
• Military and Veteran PTSD Treatment Programs – Residential and Outpatient.
• Treatment Programs for First Responders, Union Members and Professionals.
Please call our Admissions at 866-303-6275 for more information.
Or feel welcome to Contact Us.